Scale, manage, and automate for faster resolutions, at low costs

How can I manage multiple inboxes in one place?

Fleek’s All Mailboxes feature shows you emails from every inbox, letting you see them individually or see a single unified view. No more juggling multiple emails, just one centralized dashboard for all your customer conversations.

How can I keep my inbox organized?

Use Fleek’s custom tags to label each ticket by urgency, topic, or category. This way, you can quickly filter conversations, stay on top of priorities, and keep your inbox clutter-free—without wasting time combing through endless threads.

How can I scale my customer service?

Bring your whole team on board with a few clicks, no complex onboarding needed. Assign or self-assign tickets. Meanwhile, Fleek’s AI continuously learns from past tickets, so your support only gets faster and more efficient as you grow.

How can I speed up my time to resolution?

Fleek AI generates a reply in a second, perfect for when you need a quick reply, or some inspiration to get you started on crafting the perfect reply. One click of a button, review the draft, and send.

How can I automate replies to repeating customer queries?

Let Fleek AI take on repeated customer questions without the need for complex workflows. Just one click, and the AI does the heavy lifting, freeing you to focus on more complex issues.

How can I store my help docs in a knowledge base?

Create your own Help Center with no technical skills required. Add your guides, tutorials, and FAQs into your own hub, so your users can self-help, reducing the ticket volume for your support team.