Help desk for teams who outgrew a shared Gmail
We’re email-first, not chat-first, because you’re too busy to babysit a chat, and our AI replies are trained on your own docs and tickets.
14-day Free Trial. No credit card required.
Excellent for solopreneurs and stores on
Shopify, Etsy, Squarespace, Wix, Square, WooCommerce, or any other platform.
What’s different about Fleek AI?
New knowledge
Continuously picks up new insights
Smarter than yesterday
Fleek AI gets smarter with every customer interaction
New email → process and generate a reply, approve or edit → resolve the ticket → store and learn from your answer.
Learning from
Your help
Your help
center
Learning from
Previous
Previous
tickets
Learning from
Your private
Your private
docs
Directed by
Your custom
Your custom
instructions
More than customer service
Fleek understands your business
It learns from tickets from all your mailboxes—Support, Billing, Sales, IT and any other functions.
Proactive AI
Generate Help Center articles
Fleek detects patterns in customer’s enquiries, and suggests new articles for your Help Center.
Coming soon
Packed with Features
All your emails in one place
Easily switch between individual mailboxes, or get a bird's-eye view of all of them using "All mailboxes"
Add your team
Assign people to tickets, chat internally, and speed up issue resolution—all in one place.
Tag tickets
Keep your work organized by tagging tickets according to their urgency, type, category, or any other criteria you need.
Customer Profile
We create a profile for every customer automatically, and keep it updated with all their interactions.
Customer History
We collect all your customer's tickets and history in one place, making it easy to view past interactions.
Customer Notes
Create notes for each customer to remember key details for the next time they reach out.
Contact form
Your customers can send you questions, feedback or support requests, straight in your Fleek mailbox.
Help Center
Create guides, troubleshooting steps, FAQs, and more in your own Help Center. No coding skills needed.
Blog
Our thoughts on AI
Tips and articles on building a stronger customer relationships
