Help Desk for teams who outgrew a shared Gmail
We’re email-first, not chat-first, because you’re too busy to babysit a chat, and our AI is trained on your own docs and tickets.
14-day Free Trial. No credit card required.
Excellent for solopreneurs and stores on
Shopify, Etsy, Squarespace, Wix, Square, WooCommerce, or any other platform.
What’s different about Fleek AI?
New knowledge
Continuously picks up new insights
Smarter than yesterday
Fleek AI gets smarter with every customer interaction
New email → process and generate a reply, approve or edit → resolve the ticket → store and learn from your answer.
Learning from
Your help
Your help
center
Learning from
Previous
Previous
tickets
Learning from
Your private
Your private
docs
Directed by
Your custom
Your custom
instructions
More than customer service
Fleek understands your business
It learns from tickets from all your mailboxes—Support, Billing, Sales, IT and any other functions.
Proactive AI
Generate Help Center articles
Fleek detects patterns in customer’s enquiries, and suggests new articles for your Help Center.
Coming soon
Packed with Features
Ditch the tool chaos. Everything you need to wow customers and keep your sanity in one place.
All your emails in one place
Jump between individual mailboxes instantly, or see everything at once with the unified "All mailboxes" view.
Add your team
Assign people to tickets, chat internally, and speed up issue resolution, all in one place.
Tag tickets
Stay on top of every request with smart tagging, and organize by urgency, type, department, or any custom criteria that fits your workflow.
Customer Profile
Every customer gets an auto-generated profile that builds itself with each interaction, giving you their complete history at a glance.
Customer History
Every customer conversation, ticket, and touchpoint lives in one unified timeline, no more hunting through scattered records.
Customer Notes
Add private notes to capture key details and context—so every future interaction feels personal and informed.
Contact form
Customers reach you directly through your Fleek mailbox, questions, feedback, and support requests all flow into one inbox.
Help Center
Build a professional Help Center with guides, FAQs, and troubleshooting docs—all with zero coding required.
Blog
Our thoughts on AI
Tips and articles on building a stronger customer relationships
