We’re email-first, not chat-first. You are too busy, you don't want to babysit a chat.
Our AI replies are trained on your own docs/tickets, not canned flows.
We’re optimized for small teams that don’t live in a support dashboard, but still want to reply quickly and look professional.
Shopify, Etsy, Squarespace, Wix, Square, WooCommerce, or any other platform.
New email → process and generate a reply, approve or edit → resolve the ticket → store and learn from your answer.
It learns from tickets from all your mailboxes—Support, Billing, Sales, IT and any other functions.
Fleek detects patterns in customer’s enquiries, and suggests new articles for your Help Center.
Easily switch between individual mailboxes, or get a bird's-eye view of all of them using "All mailboxes"
Assign people to tickets, chat internally, and speed up issue resolution—all in one place.
Keep your work organized by tagging tickets according to their urgency, type, category, or any other criteria you need, it's fully customizable.
We create a profile for every customer automatically, and keep it updated with all their interactions.
We collect all your customer's tickets and history in one place, making it easy to view past interactions.
Create notes for each customer to remember key details for the next time they reach out.
Your customers can send you questions, feedback or support requests, straight in your Fleek mailbox.
Create guides, troubleshooting steps, FAQs, and more in your own Help Center. No coding skills needed.
Want to see a real example?
Check out Fleek’s Help Center
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