Your next generation help desk tool
Supercharge your customer service with AI, and resolve tickets faster and more efficiently.
Reduce Time to Resolution
Reduce Cost per Ticket
AI that answers your tickets
AI that learns your business
Supercharge your customer service with AI, and resolve tickets faster and more efficiently.
Reduce Time to Resolution
Reduce Cost per Ticket
AI that answers your tickets
AI that learns your business
Fleek continuously picks up new insights, gaining a better understanding of your business, generating smarter, more effective replies that improve over time.
Given enough time, Fleek will automatically reply to customers, and only involve you in trickier question.
Create emails addresses for each function in your business: Support, Billing, Sales, IT, etc, while keeping a birds-eye view over all of them.
Assign people to tickets, chat internally, and speed up issue resolution—all in one place.
Keep your work organized by tagging tickets according to their urgency, type, category, or any other criteria you need, it's fully customizable.
We create a profile for every customer automatically, and keep it updated with all their interactions.
We collect all your customer's tickets and history in one place, making it easy to view past interactions.
Create notes for each customer to remember key details for the next time they reach out.
Create guides, troubleshooting steps, FAQs, and more in your own Help Center. No coding skills needed.
Your customers can send you questions, feedback or support requests, straight in your Fleek mailbox.
Already have a customer service platform?
Try Fleek without changing any of your current business processes.
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